How to conduct interviews in workplace investigations

Conducting interviews in workplace investigations is one of the most difficult tasks required of human resources professionals. The consequences of any errors in investigations can be catastrophic: 

  • False allegations may be believed
  • Truthful allegations may be dismissed.

While human resource professionals are tasked with the investigation of workplace disputes and other forms of workplace misconduct, they are rarely given any training in how to conduct investigative interviews.

In this course, the first of its kind in Australia, human resource professionals can take the first steps towards developing competency in investigative interviewing. 

In the course you will learn about the importance of interviewing in investigations, how to plan and prepare an interview, how to conduct interviews that result in accurate and actionable evidence, and much more.

Filled with real-life case examples, as well as easy-to-understand explanations of the latest advances in the science of investigative interviewing, INT02 Interviewing in Workplace Investigations, will teach you the core skills necessary to conducting effective investigative interviews and change they way you conduct your interviews.

Course overview

The course contains ten modules. The first three modules set out the ground rules for investigative interviews. The remaining modules then cover every aspect of the interview process, from planning and preparation through to post-interview actions.

Module 1: The importance of interviewing in workplace investigations

Module 2: Learning how to conduct investigative interviews in the workplace

Module 3: The errors in interviewing

Module 4: Planning and preparation

Module 5: Starting the interview

Module 6: The investigative phase

Module 7: Challenging the interviewee's statement

Module 9: Concluding the interview

Module 10: After the interview


All content is based on the latest scientific knowledge. Links to academic papers, reports and other sources are included.

Course launches January 10 2022

Early bird course cost $197 (normally $397)

Meet your instructor

Dr Stephen Moston

Stephen's groundbreaking work on interviewing children changed the way that child witnesses are questioned. His subsequent work with the Metropolitan Police included creating a new information-gathering approach to questioning suspects, which Stephen labelled "investigative interviewing". This approach would become the foundation for the PEACE technique which has been the basis for police training in many countries for over twenty-five years. Stephen has been teaching legal and forensic psychology in Australia since 1992. He has been Head of Postgraduate Training in Forensic Psychology at two Australian Universities.